Last updated: 1 August 2026. This Refund Policy applies to paid data-analysis, tutoring, dashboard and report-support services purchased from Salar Cafe.
Before work begins
Scope, deliverables, price and timing should be agreed before payment. Ask questions before confirming the project. If Salar Cafe cannot accept the agreed work, any payment received for work not started will be returned.
Cancellation
A cancellation request should be made promptly by email. Where work has not started, a refund may be available, less any unavoidable transaction charge. Once work has begun, any refund is assessed according to completed work, reserved time, non-recoverable costs and materials already delivered.
Completed or delivered work
A refund is not normally available merely because a valid analysis produces an unexpected or non-significant result, because the client changes requirements, or because an academic, publication, advertising or business outcome is not achieved. Ethical analysis cannot guarantee a preferred conclusion.
Errors and corrections
If a deliverable materially differs from the agreed scope or contains a reproducible error attributable to our work, notify us with clear details and supporting files. We will first attempt a reasonable correction. If the issue cannot be corrected, an appropriate partial or full refund may be considered.
Excluded circumstances
Refunds may be refused where the client supplied incorrect or incomplete data, changed the project after delivery, used an incompatible altered file, missed a stated review period, or requested prohibited activity such as fabricated results or impersonation.
How to request a refund
Email admin@onlineinternetcafe.com with the project reference, payment date, reason and relevant evidence. Approved refunds are returned through an available payment method and processing time may depend on the payment provider. This policy does not limit rights that cannot lawfully be excluded.